FAQ

Yes. All CareMate technicians are professionally trained, certified, background-checked, and insured before carrying out any job at your property.

Absolutely. CareMate serves villas, apartments, offices, retail spaces, and commercial buildings of all sizes across Dubai and the broader UAE.

Yes. CareMate operates 24 hours a day, 7 days a week — including weekends and UAE public holidays. You can book a service at any time that suits you.

Yes. We use non-toxic, environmentally safe cleaning products for all our services — safe for children, pets, and people with sensitivities.

CareMate covers all major areas across Dubai including Dubai Marina, JBR, Downtown, Business Bay, Jumeirah, Deira, Bur Dubai, Arabian Ranches, and more. Contact us to confirm coverage for your location.

You can book by calling us, sending a WhatsApp message, filling out our online quote form, or emailing info@caremate.ae. We will confirm your booking and send a technician at your preferred time.

Yes. CareMate provides transparent, upfront pricing with no hidden fees. The quote you receive before the job starts is the price you pay — no surprises after completion.

We accept cash, bank transfer, and major credit/debit cards. Payment is typically collected upon completion of the service unless otherwise agreed at booking.

Yes. We offer a 100% satisfaction guarantee. If you are not happy with the result, contact us and we will return to redo the job at no additional charge.